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Terms & Conditions

OBSERVE: Identify all key terms relevant to the operation and use of mr-fortune-casino for legal clarity and user comprehension.

  • Operator: Green Feather Online Limited, registered in Malta (Company No. C80735), licensed by the Malta Gaming Authority (MGA/B2C/445/2017), acting as the legal entity responsible for mr-fortune-casino on mr-fortune-nz.com.
  • User/Player: Any individual who creates or holds an account and/or places bets on mr-fortune-nz.com.
  • Bet: A monetary stake placed on a game or event as offered by mr-fortune-casino.
  • Bonus: Promotional funds or free spins awarded subject to specific terms and wagering requirements.
  • Wager: An amount of real or bonus funds used to place a bet.
  • Account: The registered user profile permitting access to mr-fortune-casino's gambling services.
  • Game: Any casino or betting product offered on mr-fortune-nz.com.
  • KYC (Know Your Customer): The process by which the Operator verifies the identity and eligibility of Users.

EXPAND: Definitions explicitly clarify the scope of rights, duties, and regulatory obligations for all parties under New Zealand law.

REFLECT: These definitions apply throughout all sections of the Terms and are intended to ensure user understanding and legal certainty.

Account Registration

OBSERVE: Registration requirements under NZ law mandate age, identity, and data accuracy controls. Key user obligations and procedures must be clearly set out to prevent underage gambling, identity fraud, and regulatory breaches.

  1. Eligibility: Only individuals aged 18 or older who are legally permitted to gamble in New Zealand may register. Users must provide accurate personal details and confirm their age during the registration process.
  2. Registration Procedure:
    • Complete the online registration form on mr-fortune-nz.com with truthful, current information.
    • Verify your email address via the confirmation link sent upon registration.
    • Submit KYC documents as requested (e.g., government-issued ID, proof of address) to validate identity and legal eligibility.
  3. User Obligations:
    • Maintain the confidentiality of account credentials and use strong passwords.
    • Immediately notify support@mr-fortune-nz.com of any unauthorized access or suspected security breach.
    • Regularly update account information to ensure accuracy and compliance with regulatory requirements.

EXPAND: Users are solely responsible for all activity conducted through their account. Accounts may be suspended or terminated for providing false information or violating age restrictions. Account sharing or third-party use is strictly prohibited.

REFLECT: These procedures safeguard both the Operator and Users, ensuring compliance with New Zealand's Gambling Act 2003 and anti-money laundering obligations.

Betting & Gameplay Rules

OBSERVE: Rules must ensure fairness, transparency, and responsible conduct across all games, including live casino and interactive features. Regulatory requirements prohibit fraud, collusion, and abusive behavior.

  1. Bet Placement:
    • Bets must be placed using the available balance in your account. Minimum and maximum bet amounts are indicated within each game interface and may vary.
    • All bets are final once accepted by the system. Bets cannot be cancelled or modified after confirmation, except in cases of technical errors or as otherwise provided by law.
  2. Game Conduct:
    • Users must not engage in any form of cheating, collusion, or attempted manipulation of game outcomes.
    • Abusive language, harassment, or disruptive conduct in live chat or multiplayer features is strictly prohibited. The Operator reserves the right to mute, suspend, or ban offending Users.
  3. Technical Issues:
    • In the event of a system failure or interrupted game session, all affected bets will be reviewed and may be voided or resolved in accordance with MGA and NZ standards.

EXPAND: The Operator reserves the right to audit game sessions and user activity to detect and prevent irregular betting patterns, fraud, or breaches of these rules.

REFLECT: Strict adherence to these rules ensures a fair gaming environment and compliance with both Malta Gaming Authority and New Zealand regulations.

Bonus Terms

OBSERVE: Bonus policies must comply with NZ consumer protection laws, requiring transparency of conditions, restrictions, and fair usage. Specifics for activation, wagering, and prohibited conduct must be provided.

  1. Bonus Activation:
    • Bonuses are credited subject to eligibility and may require opt-in or bonus codes. Check the promotion's specific terms before participation.
  2. Wagering Requirements:
    • Each bonus is subject to a minimum wagering requirement (e.g., 35x the bonus amount) within a specified period (typically 30 days, but not exceeding 31 December 2025 unless otherwise stated).
    • Failure to meet wagering requirements within the stated period will result in forfeiture of the bonus and any associated winnings.
  3. Prohibited Actions & Games:
    • Bonus funds may not be used on excluded games or for abusive betting strategies (e.g., minimal risk bets, matched betting).
    • Combining multiple promotions or bonuses unless explicitly permitted is not allowed.
  4. Modification & Cancellation:
    • The Operator reserves the right to amend or withdraw bonuses at any time, with notice provided in accordance with these Terms.

EXPAND: Suspected abuse or breach of bonus terms may result in bonus removal, winnings voided, and/or account suspension. All bonus offers are limited to one per household, IP address, or device unless otherwise specified.

REFLECT: These provisions ensure fair use of promotions and compliance with New Zealand advertising and consumer protection standards.

Payments & Withdrawals

OBSERVE: Financial transactions must comply with NZ anti-money laundering laws, MGA licensing conditions, and provide users with clear information on methods, limits, fees, and processing times.

  1. Deposit Methods:
    • Acceptable deposit methods include credit/debit cards, e-wallets, and cryptocurrencies, as listed on mr-fortune-nz.com.
    • Minimum deposit amounts apply and are specified in the cashier section.
  2. Withdrawal Policy:
    • Withdrawals must be requested via the same payment method used for deposits, wherever possible, subject to AML and Operator verification procedures.
    • Identity verification (KYC) may be required for all withdrawals. Processing typically occurs within 1-5 business days, subject to payment provider timelines and internal reviews.
    • Minimum and maximum withdrawal limits apply and are displayed in your account dashboard.
  3. Fees & Processing:
    • No fees are charged by the Operator for standard deposits or withdrawals; third-party provider fees may apply and are the responsibility of the User.
  4. Refunds & Bonus Funds:
    • Refunds are processed at the Operator's discretion in the event of technical errors or unlawful transactions. Bonus funds are non-withdrawable until all wagering requirements are satisfied.

EXPAND: The Operator may suspend or delay payments pending the outcome of security, fraud, or regulatory checks. Users are advised to retain records of all transactions.

REFLECT: These measures ensure robust financial protections and full regulatory compliance with Malta and New Zealand requirements.

Limitation of Liability

OBSERVE: Legal limitations on liability must be stated, protecting the Operator from uncontrollable risks while outlining user rights under NZ consumer law.

  1. Operator Obligations:
    • The Operator ensures that games are fair, results are determined using certified RNGs, and outcomes are independently audited. Reasonable efforts are made to maintain uninterrupted access to mr-fortune-nz.com.
  2. Exclusions of Liability:
    • The Operator is not liable for losses or damages resulting from technical failures, network interruptions, or user device issues.
    • No liability is accepted for unauthorised account use due to User negligence, or for losses resulting from force majeure events.
  3. Maximum Compensation:
    • Any compensation provided by the Operator shall not exceed the amount of the affected bet or wager.

EXPAND: Nothing in these Terms limits statutory rights under the New Zealand Consumer Guarantees Act 1993 or excludes liability for fraud or gross negligence.

REFLECT: These clauses fairly allocate risk and ensure users retain fundamental legal protections.

Intellectual Property Rights

OBSERVE: Intellectual property rights for all software, content, and trademarks on mr-fortune-nz.com must be clearly protected and user restrictions stated.

  • Ownership: All site content, including but not limited to text, graphics, logos, software, and trademarks, is owned or licensed by Green Feather Online Limited and is protected by international copyright and intellectual property laws.
  • Restrictions: No content or software from mr-fortune-nz.com may be copied, reproduced, distributed, transmitted, or used for commercial purposes without prior written consent from the Operator.

EXPAND: Any unauthorized use or infringement will result in immediate account suspension and may lead to legal action.

REFLECT: These provisions safeguard the Operator's assets and ensure compliance with NZ and international IP law standards.

Privacy & Data Protection

OBSERVE: Data processing must comply with the privacy policy and relevant data protection laws, including the NZ Privacy Act 2020 and GDPR standards.

All personal data is processed in strict accordance with the mr-fortune-nz.com Privacy Policy. Users are advised to review this policy regularly for details on data collection, storage, and user rights.

EXPAND: The Operator implements technical and organisational measures to ensure data security and user privacy.

REFLECT: These policies ensure transparency and regulatory compliance for all data-related matters.

Changes to Terms

OBSERVE: Users must be informed of any changes to the Terms, with clear notification procedures and options in the event of disagreement.

  • Notification: The Operator will notify Users of any material changes to these Terms via email, on-site banners, or direct account notifications at least 7 days prior to the effective date of such changes.
  • User Rights: Users who do not agree with the updated Terms may discontinue use of mr-fortune-nz.com and request account closure and withdrawal of any remaining balance.

EXPAND: Continued use of the site after the effective date constitutes acceptance of the revised Terms.

REFLECT: These procedures ensure transparency and user autonomy in accordance with NZ consumer law.

Termination & Suspension

OBSERVE: The Operator must clearly state the grounds and procedures for terminating or suspending user accounts in compliance with regulatory and consumer protection standards.

  1. Grounds for Termination:
    • Breach of these Terms, fraudulent activity, provision of false information, or contravention of applicable laws may result in account suspension or closure.
    • Inactive accounts (no activity for 12+ months) may be closed following advance notice.
  2. Procedures:
    • Users will receive notification of suspension or termination via their registered email address, with reasons and instructions for withdrawal of remaining funds if applicable.
    • All pending bets and bonuses may be voided upon account closure, subject to regulatory requirements.
  3. Refunds:
    • Any remaining balance, minus any outstanding obligations or withheld amounts, will be returned via the original payment method, subject to successful KYC verification.

EXPAND: Users may voluntarily close their account at any time by contacting customer support.

REFLECT: These processes prioritise user rights and regulatory compliance, minimising legal and financial risks.

Governing Law & Jurisdiction

OBSERVE: The governing law, jurisdiction, and dispute resolution mechanisms must be clearly defined to ensure legal certainty for all parties.

  • Applicable Law: These Terms are governed by the laws of Malta, as the Operator is licensed by the Malta Gaming Authority. However, mandatory provisions of New Zealand law also apply to Users residing in New Zealand.
  • Jurisdiction: Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Malta. However, Users in New Zealand retain the right to seek remedies under local law where applicable.
  • Dispute Resolution: Users are encouraged to first contact customer support to resolve any issues. Unresolved disputes may be referred to the Malta Gaming Authority or resolved through arbitration in accordance with the Arbitration Act 1996 (NZ), where applicable.

EXPAND: These provisions ensure Users benefit from both international licensing protections and New Zealand's strong consumer safeguards.

REFLECT: All Users are advised to retain records of correspondence and transaction history in the event of a dispute.

Contact Information

OBSERVE: Up-to-date contact details must be provided for customer support and legal correspondence in accordance with regulatory standards.

EXPAND: All correspondence should reference your registered account details for efficient handling.

REFLECT: Users may request further information or clarification of these Terms via the above channels.

Regional Compliance Note: All Terms have been adapted to ensure full compliance with New Zealand's Gambling Act 2003, Privacy Act 2020, and relevant consumer protection legislation, alongside the requirements of the Malta Gaming Authority as the primary licensing body for mr-fortune-casino on mr-fortune-nz.com. These Terms are effective through 2025 and may be updated in line with evolving legal and regulatory standards.